Process Automation Case Study
Find a real manual process, design an automation (RPA / workflow tool / AI agent), measure the time saved.
About this project
Automation is the highest-ROI BA work. This project teaches the discovery + design + measurement cycle: shadow a real manual process, identify the parts worth automating, design the solution (Make, Zapier, n8n, or AI agents), implement it, and measure the time savings. Pick a process from your day job, a friend's small business, or a non-profit you volunteer with.
Why build this in 2026?
AI-agent-powered automation is the new BA frontier. BAs who can design and ship these have outsized leverage.
What you'll ship
- Process documentation (before)
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