Privacy Policy

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

Effective Date: August 01, 2024

Last Updated: August 01, 2024

Table of Contents

1. Introduction2. Contact Information3. Information We Collect4. Legal Basis for Processing5. How We Use Your Information6. Information Sharing7. Data Retention8. Your Rights and Choices9. Data Security10. International Transfers11. Cookies and Tracking12. Children's Privacy13. California Privacy Rights14. Policy Changes15. Contact & Complaints

1. Introduction

Welcome to SkillThrive ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

This policy applies to all users of our Services, including job seekers and companies. By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Data Controller and Contact Information

Data Controller:

SkillThrive Ltd.
167-169 Great Portland Street, 5th Floor
London W1W 5PF, United Kingdom

Data Protection Officer:

Email: support@skillthrive.io

For any privacy-related questions or to exercise your rights, please contact us using the above information.

3. Information We Collect

3.1 Personal Data You Provide

For Job Seekers:

  • • Account information (name, email, password)
  • • Profile information (headline, location, industry)
  • • Contact details (phone, LinkedIn profile)
  • • Educational background and work experience
  • • Skills, certifications, and achievements
  • • Resume/CV files and documents
  • • Assessment results and evaluations
  • • Job preferences and career goals

For Companies:

  • • Company information (name, description, website)
  • • Contact person details (name, email, phone)
  • • Business address and registration details
  • • Industry and company size information
  • • Job posting details and requirements
  • • Billing and payment information
  • • Team member access credentials

3.2 Automatically Collected Information

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent, click patterns, search queries
  • Performance Data: Loading times, error reports, feature usage statistics
  • Location Data: General geographic location (city/country level) based on IP
  • Cookies and Tracking: See our Cookie Policy section below

8. Your Rights and Choices

Under GDPR, UK GDPR, and other applicable laws, you have the following rights:

🔍 Access and Portability

  • • Request a copy of your personal data
  • • Receive data in machine-readable format
  • • Transfer data to another service provider

✏️ Correction and Completion

  • • Update or correct inaccurate data
  • • Complete incomplete personal data

🗑️ Deletion and Restriction

  • • Request deletion ("right to be forgotten")
  • • Restrict processing in certain circumstances
  • • Object to processing based on legitimate interests

⚙️ Consent Management

  • • Withdraw consent for optional processing
  • • Opt-out of marketing communications
  • • Manage cookie preferences

📞 How to Exercise Your Rights

  • • Online: Through your account settings
  • • Email: support@skillthrive.io

We will respond to your requests within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

🔐 Technical Safeguards

  • Encryption: Data encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Access Controls: Multi-factor authentication and role-based access
  • Network Security: Firewalls, intrusion detection, monitoring
  • Secure Development: Regular security audits and penetration testing

👥 Organizational Measures

  • Staff Training: Regular privacy and security training
  • Data Minimization: Collection of only necessary data
  • Incident Response: Procedures for detecting breaches
  • Vendor Management: Due diligence with third parties

🚨 Breach Notification

In the event of a data breach affecting your personal data, we will notify relevant supervisory authorities within 72 hours and inform affected users without undue delay if there is high risk.

15. Contact Information and Complaints

📞 Contact Us

For any questions about this Privacy Policy or our data practices:

  • Email: support@skillthrive.io
  • Address: SkillThrive Ltd., 167-169 Great Portland Street, 5th Floor, London W1W 5PF, UK

⚖️ Supervisory Authority

If you are not satisfied with our response, you have the right to lodge a complaint:

  • UK: Information Commissioner's Office (ICO) - ico.org.uk
  • EU: Your local Data Protection Authority
  • Other: Relevant privacy regulatory authority

Questions About Your Privacy?

We're here to help. Contact our privacy team for any questions or to exercise your rights.

Email Privacy Team View Terms & Conditions